BioAnalytica S.A. specializes in solving Diagnostic and Research challenges by providing scientific and technical support and promoting cutting-edge products.

For the company, "Quality" means a strong commitment to its primary goal—safeguarding the health of Greek citizens—while maintaining respect for its customers, including doctors, scientists, and researchers.

To achieve this goal, the company is committed to:

• strict adherence to ethical standards, legal regulations, and best business practices.
• comprehensive, prompt, and systematic fulfillment of customer needs.
• ensuring high quality in all products and services.
• full compliance of the products/services with current legislative and regulatory requirements in Greece and internationally.
• Delivering its products promptly.
• proper storage and handling of products to preserve quality, along with appropriate distribution methods.
• providing scientific support for its products and clear usage guidelines.
• preventing and promptly addressing potential errors.
• ongoing training and development of personnel.

To uphold these commitments, BioAnalytica S.A. Management:

Establishes measurable quality objectives at both corporate and departmental levels, which are closely monitored through management reviews.

Has developed and implemented a Quality Management System (QMS) in compliance with ELOT EN ISO 9001:2015, ISO 13485:2016, and Ministerial Decision 1348:2004 (No. 32/16.1.04) related to medical devices, as well as IVDR 2017/746 and MDR 2017/745 regulations.

Identifies and provides all resources required to meet the needs of the company, both at human and logistical levels, to ensure its smooth, efficient, and effective operation.

Promotes continuous learning and professional development for its staff.

Monitors and consistently evaluates critical parameters and processes to maintain the quality and safety of its facilities, products/services, and personnel.

Pursues continuous improvement of its products, services, processes, and the Quality Management System.

The Management has appointed the Quality Management Representative as responsible for the development and maintenance of the Quality Management System.

The Management is fully committed to implementing and upholding this Quality Policy.